<p><span style="font-size: 12pt;"><b>Hi</b>&nbsp;{support_name}</span><br><br><span style="font-size: 12pt;">New support ticket has been opened.</span><br><br><span style="font-size: 12pt;"><strong>Title:</strong>&nbsp;{support_title}</span><br><span style="font-size: 12pt;"><strong>Priority:</strong>&nbsp;{support_priority}</span><span style="font-size: 12pt;"><br></span><span style="font-size: 12pt;"><b>End Date</b>: {support_end_date}</span></p><p><br><span style="font-size: 12pt;"><strong>Support message:</strong></span><br><span style="font-size: 12pt;">{support_description}</span><span style="font-size: 12pt;"><br><br><b>Kind Regards</b>,</span><br>{app_name}</p>